Qualsafe Academy Quality Management System
Qualsafe Academy (a trading name of Qualsafe Limited) is proud to hold ISO 9001:2015, an internationally recognised standard for quality. This highly sought-after accreditation further highlights our commitment to providing the highest possible standards to our customers.
Following our most recent review, Ian Clayton of Equas Ltd noted:
“Equas Ltd have worked with the Qualsafe Limited for 10 years, carrying out Internal Audits of their ISO 9001 certified Quality Management System. The management and staff of Qualsafe have been leading examples in the way they embrace the quality standard and implement and manage their QMS, continually developing strategies to integrate it into every aspect of their rapidly growing business.”
QUALITY OBJECTIVES
Scope
The Company has established a Quality Management System (QMS), the purpose of which is to ensure that the Company satisfies its customers and supplies products and services that meet their requirements.
The system is designed to ensure compliance with: The requirements of ISO 9001:2015.
The system has been authorised by the Responsible Person of the Company. Support for its implementation and compliance with its procedures and policies is a condition of employment for all employees.
QMS Scope
The scope of Qualsafe Academy QMS encompasses:
People: All employees, third party stakeholders & Learners
Products and Services: All products and services associated with and resulting from its operations controlled from its premises at: City View, 3 Wapping Road, Bradford BD3 0ED.
Processes: All internal business support processes and customer service processes.
Quality objectives:
- To effectively identify, analyse, manage and monitor risks and opportunities and implement appropriate contingency/action plans to minimise risks and seek to maximise opportunities.
- To continue to use Key Performance Indicators throughout all parts of the operation to monitor, review and improve operational performance.
- To continue to be an equal opportunities business, taking into account the diversity of all our staff and customers.
- To continue to periodically measure service satisfaction through Learner Feedback Forms and other mechanisms.
- Deliver the highest quality training courses effectively and efficiently to our Learners.